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Azzahra, the successful Lady Azzahra is a successful career woman who has been with company A, for more than 6 years. She embraces every organizational
Azzahra, the successful Lady Azzahra is a successful career woman who has been with company A, for more than 6 years. She embraces every organizational change with a positive outlook, as she believes that one needs to focus and look forward to new challenges in the workplace. Upon joining the organization, Azzahra was entrusted with many assignments, thereby allowing her to demonstrate her capabilities as both and effective leader as a well as a strategist. In no time at all, Az Zahra was considered for a promotion to a senior managerial level. Nevertheless, she remains positive and humble throughout her successes. Fatimah is still an executive; the position she was offered when she first joined the organization about six years ago. Being envious of Azzahra, Fatimah thinks that Azzahra's success is not by merit. Instead, Fatimah is certain that Azzahra would have sweet-talked her way to the top with the management. Thus, Fatimah tends to spread numors about Azzahra, claiming that Azzahra's successful career path is only possible due to Azzahra's parents' connections, not due to Azzahra's ability to work. Upon finding out about the rumours, Azzahra was very upset. However, she chose to ignore the rumours and remained focused on her new role and assignments. During her yearend performance appraisal, Azzahra and the general manager took the opportunity to discuss her career growth at length to determine the next step which she should take, in order to climb higher up the corporate ladder. 1. Identify and explain Fatimah's attitude towards Azzahra. (1 Mark) 2. Using the THREE (3) components of attitude explain how these components influence Fatimah's attitude towards Azzahra. (6 Marks) 3. Besides spreading rumours about Azzahra, identify and explain any TWO (2) potential disruptive behaviour Fatimah might exhibit to indicate her dissatisfaction at work. (4 Marks) 4. Explain TWO (2) possible impacts of the above issues to Azzahra's behavior at work if she continues to receive negative treatment from Fatimah. (4 Marks) 5. Recommend any TWO (2) actions that you would take as Azzahra supervisor to manage the above issue. You need to clearly explain how your recommendation would help Azzahra. (6 Marks)
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