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B . Carmen's group found itself unable to handle a conflict. The group decides to bring in an outside consultant to discuss the conflict

B . Carmen's group found itself unable to handle a conflict. The group decides to bring in an outside consultant to discuss the conflict with both sides and work toward a resolution. The group is using: Oa, mediation. O b. BATNA. Oc. distributive negotiation. Od. integrative negotiation. Oe. a bargaining zone.

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