b) Read the following scenario and draw a business process model based on the scenario using Business Process & Model Notation (BPMN). You can use SAP WI Lucid Chart to draw the model (20}. Scenario \"To place an order online at the catering service, the customer must rst select from hot and cold dishes. They then send their order via the online portal to the catering service. Once the caterer has received the customer order, a conrmation will be sent. If the customer uses the online portal to withdraw their order within an hour of placing it, the order will be automatically cancelled, and a conrmation sent to the customer. If there is no cancellation, the caterer must prepare the order. While all cold meals can be easily removed 'om the store, the kitchen must prepare hot dishes half an hour before delivery. After all cold and hot dishes have been prepared, they are delivered to the customer. The next day, the customer receives e-mail requesting feedback on the quality of the service and food.\" Customer HOT or COLD 2 Confirmation Cancellation Withdraw Note: If the 4.No Cancellation customer Kitchen Preparation withdraws their order within an 5 hour, the order is automatically cancelled and a 6 confirmation is Delivered sent to the customer. 7 Feedback