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BA 405: Opening Case in Chapter 4 (Trouble at McDonald's) Identify and evaluate using the VRIO framework the resources that underlie McDonald's competitive position. Identify

BA 405: Opening Case in Chapter 4 (Trouble at McDonald's)

  1. Identify and evaluate using the VRIO framework the resources that underlie McDonald's competitive position.
  2. Identify the functional activities that enabled McDonald's in the past to be efficient while offering reliable quality service.
  3. What factors negatively impacted McDonald's ability to continue doing so?
  4. What specific actions do you recommend to restore McDonald's abilities?

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