Question
Background You are the marketing analyst for an online athletic shoe store. To date, your company has done little formal marketing research about athletic shoe
Background
You are the marketing analyst for an online athletic shoe store. To date, your company has done little formal marketing research about athletic shoe buyers in the United States. Using the 2017 Spring GfK MRI data, you recently ran a series of reports about the shoe-buying habits of several U.S. consumer segments. At this time, you have decided to focus on the five best-selling shoe brands on your website: Adidas, Asics, Nike, New Balance, and Reebok. After looking through the GfK MRI data report options, you decided that the most fitting question for your purposes was Did you buy [SHOE BRAND] in the last 12 months?
The report is designed to compare the shoe-buying habits of consumers across several different consumer characteristics: gender, age, and internet use. In addition, you also created three subsegment schemes that combined two different segmentation variables: Gender and Age (men 1834 and women 1834) and Internet Use and Age (heavy internet users 1834 years old).
Your Goal
First, review the data from the 2017 GfK MRI. You will use this information to make some inferences about the brand preferences of the different segments. You will combine the information in the GfK MRI with some financial assumptions provided by your company to make some recommendations for future marketing tactics.
The Data
You can interpret the data in the following manner:
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Market Segment Size (000s): The total number of U.S. adults that meet the criteria for the segment (regardless of whether they did or did not buy a particular shoe brand).
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Market Segment Size (%): The same as Market Segment Size (000s), but presented as a percentage of all U.S. Adults.
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Estimated Count (000s): The estimated number of U.S. adults within the segment who bought that particular pair of shoes at least once in the last 12 months.
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Percentage of Total: Among all U.S. adults who bought a particular brand of shoes in the last 12 months, the percentage of them who belong to that particular segment.
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Percentage within market segment who bought in last year: The percentage of people within a particular segment who bought the shoe brand within the last 12 months.
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Index: The likelihood of a member of the segment to have bought the particular shoe brand in the last 12 months, indexed to the likelihood of an average U.S. adult (the U.S. average equals an index value of 100). Thus, an index value of 120 can be interpreted as members of that segment being 20 percent more likely than the national average to have bought a particular brand of shoes in the last 12 months.
| Total | Men | Women | Adults 1834 | Men 1834 | Women 1834 | Internet 1 (Heavy Users) | Adults 1834 and Heavy Internet |
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Source: Spring 2014 GfK MRI | ||||||||
Market Segment Size (000s) | 245,907 | 118,605 | 127,302 | 74,034 | 37,020 | 37,014 | 49,147 | 23,632 |
Market Segment Size (%) | 100 | 48.2 | 51.8 | 30.1 | 15.1 | 15.1 |
| 9.6 |
ADIDAS |
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Estimated Count (000s) | 18,845 | 10,350 | 8,495 | 8,493 | 4,566 | 3,926 | 4,910 | 2,998 |
% of Total | 100 | 54.92 | 45.08 |
| 24.23 | 20.83 | 26.06 | 15.91 |
% within Mkt. Seg. who bought last year | 7.66 | 8.73 | 6.67 | 11.47 | 12.33 | 10.61 | 9.99 | 12.68 |
Index | 100 | 114 | 87 | 150 | 161 | 138 | 130 |
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ASICS |
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Estimated Count (000s) | 11,135 | 4,712 | 6,424 | 2,909 | 1,093 | 1,817 | 2,070 | 804 |
% of Total | 100 | 42.31 | 57.69 | 26.13 | 9.81 | 16.31 | 18.59 | 7.22 |
% within Mkt. Seg. who bought last year | 4.53 | 3.97 |
| 3.93 | 2.95 | 4.91 | 4.21 | 3.40 |
Index | 100 | 88 | 111 | 87 | 87 | 108 | 93 | 75 |
NIKE |
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Estimated Count (000s) | 56,138 | 28,119 | 28,019 | 23,795 |
| 11,858 | 13,716 | 8,192 |
% of Total | 100 | 50.09 | 49.91 | 42.39 | 21,26 | 21.12 | 24.43 | 14.59 |
% within Mkt. Seg. who bought last year | 22.83 | 23.71 | 22.01 | 32.14 | 32.24 | 32.04 | 27.91 | 34.67 |
Index | 100 | 104 | 96 | 141 | 141 | 140 | 122 | 152 |
NEW BALANCE |
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Estimated Count (000s) | 24,343 | 12,256 | 12,087 | 3,950 | 2,056 | 1,895 | 4,009 | 1,338 |
% of Total | 100 | 50.35 | 49.65 | 16.23 | 8.44 | 7.78 | 16.47 | 5.50 |
% within Mkt. Seg. who bought last year | 9.90 | 10.33 | 9.49 | 5.34 | 5.55 | 5.12 | 8.16 | 5.66 |
Index | 100 | 104 | 96 | 54 | 56 | 52 | 82 | 57 |
REEBOK |
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Estimated Count (000s) | 8,262 | 4,434 | 3,829 | 2,214 | 1,244 | 970 | 1,873 | 893 |
% of Total | 100 | 53.66 | 46.34 | 26.79 | 15.05 | 11.74 | 22.67 | 10.80 |
% within Mkt. Seg. who bought last year | 3.36 | 3.74 | 3.01 | 2.99 | 3.36 | 2.62 | 3.81 | 3.72 |
Index | 100 | 111 | 90 | 89 | 112 | 78 | 113 | 112 |
Task 1: Correct the Table:
Unfortunately, it appears that someone accidentally left some of the calculated values blank in the table. Luckily, you know you can use the other available information in the table to calculate the missing values.
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Q1: Calculate the market segment size (in percentage) for heavy internet users
CALCULATION=[Market Segment Size (000s) in the Internet 1 (Heavy Users) Column][Market Segment Size (000s) in the Total Column]
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Q2: Calculate the percentage of total market for adults 1834 who bought Adidas in the last 12 months.
CALCULATION=[Estimated Count (000s in Adults 1834][Estimated Count (000s in Total)]
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Q3: Calculate the index for adults 1834 who are heavy internet users who bought Adidas in the last 12 months.
CALCULATION=100+([percentage within market segment who bought last year in adults 1834heavy internet][percentage within market segment who bought last year in total])[percentage within market segment who bought last year in total]100
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Q4: For the Women column, calculate the percentage within market segment who bought Asics in the last 12 months.
CALCULATION=[Estimated Count (000s)][Market Segment Size (000s)]
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Q5: For men 1834, calculate the Estimated Count (000s) who bought Nike shoes in the last 12 months.
CALCULATION=[Market Segment Size (000s) for Men 1834][Percentage within market segment who boughtlast year for Men 1834]
Task 2: Making Inferences about Athletic Shoe Buyers
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Generally speaking, does it appear that heavy internet users are more or less likely than the average U.S. adult to have bought these shoe brands in the last 12 months?
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If you were going to run a series of advertisements for your company targeting younger adult women, which brand would you recommend to feature on the advertisement? Which shoe brand would you be disinclined to feature? Why?
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Lately, management for your company has worried that its positioning has completely overlooked serving the wants of older consumers (older than 45 years old). If your company decides to market toward older U.S. adults, which of the brands should your company be more conscientious about featuring?
Task 3: Estimating the Value of the Shoe Buying Segments
Using some assumptions provided by the CFO, you are tasked with estimating the annual sales (in dollars) for each shoe buying segment. To do so, you will need to make the following assumptions:
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Average number of pairs bought within 12 months
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Average price of shoe brand
These numbers are estimates that came from the internal efforts of your financial analyst team.
| If someone buys at least one pair of a shoe brand in the last 12 months, how many total pairs of that brand do they buy, on average? | Average price per shoe pair |
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Adidas | 2.0 | $70 |
Asics | 2.0 | $70 |
Nike | 1.5 | $75 |
New Balance | 2.0 | $70 |
Reebok | 1.5 | $65 |
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1 What are the total estimated sales of these five shoe brands for heavy internet users in the last 12 months?
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2 For a random U.S. adult woman, how much would we estimate she spent on Asics shoes in the last 12 months?
Discussion and Debate
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1. Based solely on the information that you analyzed, do you think it makes more sense for your company to: treat the whole market as homogeneous (no segmentation), use a single variable segmentation scheme (just gender, just age, just internet usage), or a multivariate segmentation scheme? Regardless of your answer, identify the advantages and limitations associated with your argument.
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2. You are about to ask a junior analyst at your company to run another GfK MRI report for you. Which additional variables do you think would be best to add into the report for segmentation purposes? Why?
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