Answered step by step
Verified Expert Solution
Question
1 Approved Answer
Bad customer service is when customers feel their expectations were not met. According to Trends Report (2021), the top indicators of poor customer service include
Bad customer service is when customers feel their expectations were not met. According to Trends Report (2021), the top indicators of poor customer service include long wait times, an automated system that makes it hard to reach a human agent, and having to repeat information multiple times. Describe the FOUR (4) major contact methods used to collect information from respondents in market research to better understand customers' needs and demands. (20 marks)
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started