Ball Fitness wants to streamline some of the processes in their workplace. After a full review of all their processes, Ball Fitness has identified the following areas that need to be addressed.

1. The layout of the gym to make better use of the available space so more customers can use the facilities at the same time.
2. Updating the system for ordering and stocktaking of products sold at reception.

You have been put in charge of a team to complete the changes above. Your role is to manage the team. This includes; delegating the team roles, creating collaboration processes, supporting the team, identifying and addressing any workplace relations issues. If any issues arise, you are also responsible for monitoring and communicating to employees the outcomes of any conflict management.

Team members:

JODY: Receptionist: She has great organisational skills, strong computer skills and knows all staff well. She is only small and cannot lift anything heavy as she has a back issue. She also is responsible for all stock ordering.

MIKE: He is one of the fitness instructors. He has a lot of skill in training and use of the gym equipment. He only has limited computer skills.

TASK: Choose one of the two areas of your project that Ball Fitness wants to focus on. Make an action plan to this task including all members of your team.

must use the Action Plan template below.

Action Plan Template Location: Centre Manager: Responsibilities: Who is Strategy Action When Anticipated Result Actual Result Responsible