1. Barbara Banks is the host of a local television talk show called

Morning Metro. Although she is a talented performer and comedian, Barbara has an unacceptable record of tardiness. The show's producer, David Dingwell, is frustrated because the problem has affected the quality of the show. On several occasions, Barbara was unprepared when the show went on the air. Dingwell has concluded that Barbara is not a morning person and has thought about replacing her with a different host.

Introduction/Conclusion 1 Diagnosis (Potential Causes) 3 Potential Solutions