based on Chapters 20-40, pages 162-337 of "The Goal"

What are some ways to improve a constraint?

Can the Theory of Constraints (TOC) be applied to teams and teamwork as well as production or service systems? If so, what might be an example of constraining capability within a team?

On pages 326 and 327 there is a discussion of reacting versus planning. In your organization, is there more reacting than planning? What is the consequence? How do you think that the script can be flipped?