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Based on the Airborne Express Harvard Case Study, what recommendations would strengthen Airborne's position going forward in protecting against FedEx copying its strategies and stealing

Based on the Airborne Express Harvard Case Study, what recommendations would strengthen Airborne's position going forward in protecting against FedEx copying its strategies and stealing customers? What recommendations would improve its Cost Advantage strategy or sustainability? Recommendations for 2 different business models coexisting in the same industry (flat rate vs. distance based pricing)?

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