• Based on the Define phase videos:
  • Describe how you would identify potential quality improvement projects in your industry.
  • List two quality improvement projects you would like to undertake in your organization. Explain why you selected these two projects.
• Based on the Measure phase videos:
  • Identify two challenges in conducting the Measure phase tasks in your organization to support these projects.
  • Explain how you would address the challenges you anticipate in each case.