Based on the feedback you will receive from the formative project, you are to produce a 6000 word report which should include the following: An introduction that reviews the background of the organisation and the issues or problems faced. A literature review that discusses the key areas of theory applicable in this case. A discussion of the secondary and primary research undertaken to analyse the problem or issue. A critical review of the results of the secondary and primary research. A recommendation and action plan that proposes solutions to the problem of issue based on your findings