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Based on this website https://www.nice.com/optimizing-customer-engagements/Lists/WhitePapers/Contact_centre_2025.pdf about the trends, opportunities and strategies of contact centre operations What are the 6 future trends that will influence the

Based on this website

https://www.nice.com/optimizing-customer-engagements/Lists/WhitePapers/Contact_centre_2025.pdf

about the trends, opportunities and strategies of contact centre operations

What are the 6 future trends that will influence the contact centre operations in the future? Must Explain and elaborate comprehensively with examples 6 future trends that will influence the contact centre operations and industry in the year 2025? The explanation must be very comprehensively and convincing.

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