basic q

Consider the following statements about goal congruence: Goal congruence is obtained when managers of subunits are given the freedom to use any means to achieve the subunit's projected goals regardless of the impact on overall company performance. The incentives for goal congruence should reward the manager for good performance that makes the company as a whole successful. Achieving goal congruence in most large organizations is relatively straightforward and easy to accomplish. Which of the above statements is (are) true? I II I and II II and III 1,11, and III When using a balanced scorecard, assessing the trend on the time required to build the product is typically classified as an element of the firm's: financial performance measures. customer performance measures. learning and growth performance measures, d. internal-operations performance measures. An increasingly popular approach that integrates financial and customer performance measures with measures in the areas of internal operations and learning and growth is known as: the integrated performance measurement tool (IPMT). the balanced scorecard. gain sharing cycle efficiency