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B&B has a new baby powder ready to market. If the firm goes directly to the market with the product, there is only a 55

B&B has a new baby powder ready to market. If the firm goes directly to the market with the product, there is only a 55 percent chance of success. However, the firm can conduct customer segment research, which will take a year and cost $1 million. By going through research, B&B will be able to better target potential customers and will increase the probability of success to 70%.

If successful (regardless of customer segment research), B&B could choose to expand the business or not. If it chooses to expand the business, it will bring a present value profit (at the time of initial selling of the baby powder) of $20 million. If it chooses not to expand, it will bring a present value profit (at the time of initial selling of the powder) of $2 million.

If unsuccessful (regardless of customer segment research), B&B could also choose to expand the business or not. If it chooses to expand the business when unsuccessful, it will bring a present value profit (at the time of initial selling of the baby powder) of -$10 million. If it chooses not to expand, it will bring a present value profit (at the time of initial selling of the powder) of $1 million.

Assume the appropriate discount rate is 25 percent. Should the firm conduct customer segment research or go directly to the market? Please clearly show every step of your computation.

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