Be Responsible - Identify Core Values using the Results Lens.. Points: 8600 (out of 10500) The Case of the Fair Warning - Page 16 of 44 Click to read about the Results Lens Step 3: Being Reasonable with the Results Lens Part 3-Fulfill Ethical Desires Before you make your decision about what option is the most ethical using the perspective of the Results Lens, you have to combine your analysis of the impact to each stakeholder with your knowledge of what will satisfy their ethical desires. You will then see if one option emerges as the best. Here are the options that we are considering: Option 1: Recall all products containing tainted Fibranafren in order to avoid any possibility of a lawsuit. Option 2: Disseminate information broadly about the increased risk for specific groups. Offer to replace any tainted product or to refund the purchase price. Option 3: Disclose the problem on the company website. Provide contact information for complaints/problems. Option 4: Do nothing. If there are problems deal with them individually. Option 5: Target risk information to the highest risk groups to limit liability. Option 6: Disseminate information on the increased risk. Allow consumers to make an informed choice. In the section below, choose the one option that will make each stakeholder the happiest-the option that will fulfill most of their ethical desires and goals. Beneath each of the stakeholders, I've listed the two criteria for happiness that we identified in the previous exercise. Please note that no single option may make every stakeholder happy: each stakeholder has slightly different interests that they care about in this situation. Which option best meets each stakeholder's ethical desires? Carson Nelson, Chief Executive Officer ---- Options -- 1. Management acts consistently with the company's core values and 01 02 03 risk management protocols. 04 05 06 2. He is informed of product problems before they become public knowledge. Employees of G-BioSport ----- Options ------ 1. The company's revenue stream and reputation are unaffected 01 02 03 because company leaders choose an honorable solution. 04 05 06 2. The company takes steps to ensure contaminants do not make it into manufacturing processes and ingredients. You, Quality Control Manager ---- Options - 1. You are not asked to violate your conscience in order to do your 01 02 03 job. 04 05 06 2. Management supports decisions that protect the public. Elaine Shields, Operations Director ------ Options ---- 1. The actions you take are consistent with the company's core values 01 02 03 and risk management protocols. 04 05 06 2. You give her timely information about potential problems. Consumers of G-BioSport products ------ Options ----- 1. They are given enough information to make informed product 01 02 03 04 05 06 choices. 2. They are not put at unreasonable risk of harm simply so the company can make a profit. The Shareholders ----- Options ---- 1. Management acts consistently to maximize the company's value. 01 02 03 04 05 06 2. Management does not engage in illegal or harmful actions in order to maximize the company's revenue Previous Page 16: Fulfill Ethical Desires V NextLab Results I've attached the latest quality analysis. Unfortunately. the results you see here are for products already released. The lab got behind on a tew projects, but we would have liked to wait until the tests could be nished before shipping the product. This wasn't possible for some reason, and now we've got a problem. There's a trace contaminant present in 100% of the samples we received. The impurity is in the lGBS-Fibranafren, one of our patented ingredients, which more than two-thirds of our products contain. Belore you get too worried, I should point out that the contamination is well below FDA standards. But, as you know, our internal standards are more exacting. We've determined that risk of an adverse reaction in healthy adults is extremely low. Those with compromised immune systems may be at a slightly elevated risk, especially with continued use of the product, but the overall risk remains low. The biggest problem is how common GBS-F is in our productsthe contamination here may indicate that the entire batch is tainted