Be sure to address their approach to total quality management as well as their perceived quality in answering the following: 

 

1) How does the general public view the quality of the company? Based on what? 

2) What does the company do to involve the customer? 

3) A true quality company is always continuously improving. Give at least one example of how this company is doing this. 

4) How can quality be measured / assessed in this company? 

5) Give at least 2 examples of how this company demonstrates they care about their customers

Assess Coca Cola quality .