Be sure to support your answers with citations. This is critical.

Please cite all legit sources used.

1- What is emotional intelligence (EQ)? Looking at your score on the measure, is it one of your strengths? If so, how? If not, how can you improve it? Give an example of good EQ.

2- What is self-efficacy? How can a leader raise an employees level of self-efficacy? Give an example.

3- Define the two types of reinforcement. Which one do you plan to use as a manager most of the time? Why?