Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

Beate Klingenberg manages a Poughkeepsie, New York; movie theater complex called Cinema 8 . Each of the eight auditoriums plays a different film; the schedule

Beate Klingenberg manages a Poughkeepsie, New York; movie theater complex called Cinema 8. Each of the eight auditoriums plays a different film; the schedule staggers starting times to avoid the large crowds that would occur if all eight movies started at the same time. The theater has a single ticket booth and a cashier who can maintain an average service rate of 280 patrons per hour. Service times are assumed to follow a negative exponential distribution. Arrivals on a normally active day are Poisson distributed and average 200 per hour.
To determine the efficiency of the current ticket operation, Beate wishes to examine several queue-operating characteristics.
a) The average number of moviegoers waiting in line to purchase a ticket = customers (round your response to two decimal places).
b) The percentage of time that the cashier is busy =71 percent (round your response to the nearest whole number).
c) The average time that a customer spends in the system =.75 minutes (round your response to two decimal places).
d) The average time spent waiting in the line to get to the ticket window =.54 minutes (round your response to two decimal places).
e) The probability that there are more than two people in the system =0.364(round your response to three decimal places).
image text in transcribed

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Management

Authors: Ricky W. Griffin

11th edition

111196971X, 978-1111969714

More Books

Students also viewed these General Management questions