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Beate Klingenberg manages a Poughkeepsie, New York; movie theater complex called Cinema 8 . Each of the eight auditoriums plays a different film; the schedule
Beate Klingenberg manages a Poughkeepsie, New York; movie theater complex called Cinema Each of the eight auditoriums plays a different film; the schedule staggers starting times to avoid the large crowds that would occur if all eight movies started at the same time. The theater has a single ticket booth and a cashier who can maintain an average service rate of patrons per hour. Service times are assumed to follow a negative exponential distribution. Arrivals on a normally active day are Poisson distributed and average per hour.
To determine the efficiency of the current ticket operation, Beate wishes to examine several queueoperating characteristics.
a The average number of moviegoers waiting in line to purchase a ticket customers round your response to two decimal places
b The percentage of time that the cashier is busy percent round your response to the nearest whole number
c The average time that a customer spends in the system minutes round your response to two decimal places
d The average time spent waiting in the line to get to the ticket window minutes round your response to two decimal places
e The probability that there are more than two people in the system round your response to three decimal places
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