Because of downsizing and layoffs at a human services agency, Pascal was assigned a new department to manage. He had previously managed the outreach department that goes out into the community to connect prospective clients with available services. He has now been assigned to manage the peer counseling department, where current clients are trained to serve as counselors and mentors to the newly admitted. Both departments were hit by the recent layoff and are still reeling from those changes.

Now he has to merge both departments into one unit. He also has a lot to learn because it has been many years since he worked with peer counselors.

You are Pascal, and you need to understand and unify two separate departments into one cohesive group. What would you do to help forge a strong and unified team for the agency and its clients in the days and weeks to come?