Because of increased demand, the management at Diddy Riese is considering the possibility of introducing a drive-through window. However, before committing to a significant investment, they are keen on assessing the viability of this idea and ensuring a positive customer experience. The management anticipates that drive-through customers will arrive at an average rate of one every 2 minutes. The assigned associate is capable of servicing customers at a rate of 45 per hour. Assuming an M/M/1 queue model