• Beedle runs a small shop that only has room for two customers at once. While one customer is at the counter being served, another customer may wait. Customers arrive at a rate of 5 per hour and Beedle takes 10 minutes on average to serve a customer.
• Use a Bernoulli Single-Server Queuing Process with 1 minute frames to model the number of customers at Beedle’s shop.
•  a. Set up the transition probability matrix. 
• b. Find the steady-state distribution, then specify the proportion of time Beedle has customers.