Beeler Garden Design Elements, Inc. (BGD) sells landscape products. Some examples of the landscape products are large flower containers, benches, garden statues, decorative water fountains, and plant bed-edging. BGD provides a quote for the customer and if the customer accepts the quote they will place a purchase order. The order is received by a sales department employee. The sales department notifies the inventory/warehouse employee who checks to see if the products are in inventory, if not, the warehouse employee informs the inventory manager who orders additional inventory from their suppliers. When the product is available the warehouse employee, creates a bill of lading and ships the product, notifies the sales department that the product has been shipped, and sends a copy of the bill of lading to the sales department. The sales department matches the purchase order, the bill of lading and creates and sends the customer an invoice. The sales department also records the sale in the Sales journal and the A/R subsidiary ledger. The customer has 30 days to pay the invoice. Payment is received online using a credit or debit card. When payment is received the sales department records the receipt in the cash receipts journal and the A/R sub ledger.

Use Visio to do the following:

a. Develop a BPMN diagram for the business process described above. Include a pool/lane for the customer.

b. Prepare a document flowchart for the accounts receivable system.