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Before participating in the discussion, please read the assigned article and watch the videos. We also encourage you to investigate further details about the theory
Before participating in the discussion, please read the assigned article and watch the videos. We also encourage you to investigate further details about the theory of effective communication and the production of documents on the Internet.
Initial Post: Give at least one example of written business communication that you have received eg an email response from customer service, an offer or rejection letter from a prospective employer, a marketing letter or brochure from a company, etc. that you feel failed to deliver the intended message as well as it could have. You do not need to include the specific company name or any personal information account # etc. However, you should:
Describe the situation surrounding the communication who sent it the reason for the communication, etc.
Explain why you feel the communication failed to effectively deliver its intended message.
Did they follow the seven Cs and, if not, where did they fail? What was the aftermath of their poor communication eg lost sale, lost customer, etc. The seven Cs of effective communication are:
Concise
Complete
Coherent
Clear
Courteous
Concrete
Correct
Your initial post should be at least words.
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