Below are 3 selected performance

indicators with recent results for a local hospital.
Analyze the performance of the hospital based on these 3 measures, apply tools that can be used to analyze further and explore the root causes of the underperformance. Which of these KPIs focus on efficiency of operations? Propose 2 key performance measures in each of the following areas:

• Clinical
• Infection control and prevention
• Administrative (Non- clinical)
 

10.3% Total By Facilities Lakeside Montgomery Saint Martins Grand Terre Richmond Hills Medical Equipment Utilization Rate By Department Simple Spirometry Ultrasonic Nebulizers Cardiology Neurology Oncology Pediatrics Surgery Wheelchairs Avg Waiting Time In Minutes (With Target-150 Minutes) 52 78 Target To See A Doctor To Get A Treatment Claims Denial Rate 8.1% 9.0% Target Prev Period 76% 197% 10.3% 11.5% 12.4% 8