Ben Davison and Casey Sarr discuss an important decision that will be made in a company board meeting. They know that one board member, Joan will want to keep production in China, while another board member, Robert will want to return production to the United States. A third board member will not offer an opinion.

Questions

Q1: What styles for handling conflict appear among the board members? Explain.

Q2: What options do Ben and Casey have for helping resolve the conflict between Joan and Robert? What conflict styles might they adopt for this meeting?