Benchmark Criteria Created opportunities where individuals could learn from the experience of others. Took considered risks that provided opportunities for innovation. Supported innovation and collaboration and collaborating of ideas to make improvements. Supported team members in meeting expected performance outcomes. Supported the team in identifying and resolving work performance problems. Analysed and documented emotional responses of co-workers. Developed and implemented plans for responding to emotional expressions. Applied techniques that showed consideration for the emotions of others when making decisions. Developed tasks for assisting others to understand effect of personal behaviour and emotions on others in the workplace. Implemented identified opportunities and tasks in the workplace according to organisational policy and procedures. Assisted team members to adapt and perform in new work environment. Shared relevant information, knowledge and skills on innovative practices with stakeholders. Communicated effectively with a range of stakeholders about team performance plans and team performance. Shared two-way, open and evaluative feedback with co- workers or peers. Collaborated with stakeholders and developed ideas for enhancing work environment. Evaluated and assessed the impacted of changing the work environment and the ability of the workspace to support innovation. Resources Template: Testing summary elLearn: Module 7 Manage effectiveness of a work team eLearn: Module 7 Developing innovation in the workplace Work with your team to compile a summary of the experience of testing the prototype idea for improving one (1) procedure and one (1) practice. Reflect on the original purpose and challenge the team set. Guide the team in reflecting on the emotional intelligence development aspects to innovation - i.e., impact of behaviours, attitudes or approaches in either effecting or impeding adoption of a new approach. Change can stress an organisation, so reviewing the experience through an E.l. lens is valuable information. Assess how closely the team achieved milestones set and consider what worked, what didn't and what you would recommend to the organisation for consideration, for future changes business wide. Analyse and summarise the measurable outcomes, based on evidence gathered. Make a cost vs benefit analysis determine if adopting the change would be worth it to the business, all things considered. Template: Testing summary Complete the following to summarise the outcomes of the team innovation project. Team Name: Team members' Names: Our challenge was to ... Place challenge E.g., How might we ensure that every room has educators allocated to it so that every question here: child's needs and learning are met by enthusiastic, fulfilled and committed educators. How might we... Out innovative idea for prototyping was State the idea which Provide a clear description of the innovation to procedure and practice, and the changes was prototyped that were included in the prototype version. E.g., Create a survey tool which could be used at the end of each year to discover staff preferences for room allocations, PD requirements and ideas for innovation in preferred room. Results could be incorporated into room allocations. Changes would require staff to respond to survey by designated time, management to process and analyse feedback, consider requirements for all stakeholders, provide feedback to staff about allocations and organise PD where appropriate to ensure new staff to a room are skilled and confident. Using emotional intelligence for innovation and change Describe how the proposed change in procedure and practice impacted relevant stakeholders. Describe the behaviours of the team during implementation that supported innovation and change or led to challenges. Make any recommendations or considerations for future planning here. E.g., Staff engaged in survey were happy to contribute and valued having the opportunity to update and share preferences. One staff member was without internet access during the prototyping week, and we had to arrange an alternative solution. Noted this for future planning. We were careful as a team to ask open questions and respectfully request participation, rather than demand it. We were careful not to impose this idea on the service rather present it as an opportunity for consideration. We actively listened and reflected on our listening for the week of implementation, remembering to stay curious about other incidental learnings we might gather. This impacted the mood of the service and people actively sought us out to offer ideas for consideration. Milestones achievements Describe the milestones that were achieved by the team during the project. List any obstacles that came up during implementation. Add any recommendations or considerations for future planning here. E.g., Milestone one: Survey produced completed Comments: Google docs ended up being an easier platform than other applications. It was easy to add a link to this in our Storypark staff page. Milestone 2: Survey distributed Completed. We ended up issuing survey to three people (1 more than intended) as there was a request to participate and our Supervisor approved it. Easy distribution. Milestone 3: Survey returned Completed. We forgot to put response deadline in writing and this then required our team to ask for survey completion, which was somewhat stressful. Future surveys need to be time limited and due dates embedded in form. Only two forms were returned in time for submission. Milestone 4: Summary report produced for sharing Completed. We could save time in our future meetings by reviewing information before hand and having some perspectives to share for the meeting. Agenda items and WIP could be used more effectively. Measurable outcomes Summarise the findings from testing the prototype procedure and practice. Include anecdotal evidence from stakeholders, where relevant. Include any data, metrics or documentation references here. E.g., 2 of 3 participants responded to the survey. Of the two responses, both provided a clear preference for room, ideas for innovation and requests for PD. practical outcomes early castaced educate Return on investment CHC50121 Diploma of Early Childhood Education and Care | Placement Block 3 | Assessment guide - v1.0 Page | 5 practical outcomes early casaseed saw Summarise the costs versus return on investment (relating to resources such as time, personnel, Infrastructure, etc.) for adopting the innovative change. E.g., Costs: Survey production - 30 mins, Survey review and analysis, - 5 minutes. Software - free. Returns: Staff feedback was positive and optimistic for the innovative idea. 82% staff would like to trial the idea for the coming year. To measure intangibles, we would need to develop a staff satisfaction survey and a report on staff absenteeism and compare before and after innovation to measure brooder scope imports.Sharing the story As a team, summarise and share the story of this experience. E.g., As o team we started out to improve Quality Area 4, staffing arrangements. Together we developed an idea for innovating a procedure and practice that would improve how we organise rostering in the service. We had two goals: 1 innovate a solution that would enhance the lives of children, families and educators at the service; 2 learn how to effectively innovate as a team. We learned a lot about the Design Thinking process as a tool for innovating change. We've learned to .... We valued.... We achieved ... . We discovered... . In summary,