Benchmarking Framework

1. Identify what to benchmark. PHASE 1 2. Find benchmarking partners. 3. Determine data collection method PLANNING and collect data. 4. Determine current performance PHASE 2 gap. 5. Project future performance levels. ANALYSIS 6. Communicate findings and gain PHASE 3 acceptance. INTEGRATION 7. Establish functional goals. 8. Develop action plans. PHASE 4 9. Implement specific actions and monitor progress ACTION 10. Recalibrate benchmarks. 11. Attain leadership position. PHASE 5 12. Fully integrate practices into processes. MATURITY