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Benjamin Cooper hired you as a performance management consultant. You are asked to evaluate the seven salespersons, using the information provided in the case materials.

Benjamin Cooper hired you as a performance management consultant. You are asked to evaluate the seven salespersons, using the information provided in the case materials.

  1. Rank these seven salesperson. Clearly specify who, do you think, is better than (or equal to) whom.
  2. Describe your method of evaluation that leads to this judgement.

Justify your method of evaluation. What are the theoretical rationale? Why your method is better than alternative methods?

Exhibit 1 StepSmart U.S. Sales - Commercial Sales Division U.S. 2011 Gross U.S. 1st Half 2012 Forecasted Sales New England Di  

Exhibit 2 StepSmart Commercial Sales Force - Organizational Chart Senior VP of National Commercial Sales Regional VP Regional

Exhibit 3 Commercial Sales by Individual – New England District 2011 Hammond Foster Total Product Cardio Strength Technology

Exhibit 4 Individual Sales Performance - New England District 2011 Salesperson Ellis Barrow Hammond Foster Gibbons Concetta A

Exhibit 5 Individual Compensation and Expenses - New England District 2011 Salesperson Ellis Barrow Hammond Foster Gibbons Co

Exhibit 6 Description of Assigned Territories for the New England District # of Potential Accts Commercial Buying Power Index

Exhibit 7 Crude Map of Territory Boundaries Avery Concetta starr Britt vores Foster Hammond Ellis Barrow Gibbons 

Exhibit 1 StepSmart U.S. Sales-Commercial Sales Division Product Line Product Cardio Strength Technology Small Exercise Equipment Total U.S. 2011 Sales $ 84,870,000 $ 46,125,000 $ 35,055,000 $ 18,450,000 $ 184,500,000 GM Percent 41% 31% 38% U.S. 2011 Gross Margin U.S. 2012 Forecasted Sales $ 34,796,700 $ 96,751,800 $ 14,298,750 $ 13,320,900 $50,737,500 $ 40,313,250 32% $ 5,904,000 37% $ 68,320,350 $ 19,557,000 $207,359,550 U.S. 1st Half 2012 Forecasted Sales $ 43,538,310 $24,354,000 $ 20,156,625 $ 7,822,800 $ 95,871,735 U.S.1st Half 2012 Actual Sales $ 43,449,600 $ 22,450,000 $ 21,984,300 New England District 2011 Sales $3,009,051 $ 2,581,354 $ 2,211,506 $ 9,905,269 $ 1,681,389 $ 97,789,169 $ 9,483,300

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To evaluate the seven salespersons we can use a combination of quantitative and qualitative methods based on the information provided in Exhibits 3 to 6 Ranking performance strictly by total sales may ... blur-text-image

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