_Benton knew emails were easiest to read when they were short and to the point. For that reason, Benton avoided using paragraphs since they took up too much space on the screen. Was Benton helping his readers?

No, emails usually have an opening, body, and closing paragraph.

Yes, readers do not like having to scroll down to see everything.

Yes, but because when messages are printed they use too much paper.

_Romeo wrote an email about the parking lot repaving. Now his supervisor wants it in memo form and posted to the break room bulletin board. What changes to the content of the message are needed?

Romeo needs to ensure all contractions are spelled out and there are passive not active verbs for the memo.

None, all he needs to do is type "Memorandum" above the email addressing in bold, then print and post.

None, the Opening, Body and Closing of a memo are similar to the email in organization and readability.

_Which of the following is the best subject line?

The automotive training session originally scheduled for Tuesday will not be on Friday

Automotive meeting changed to Friday

Meeting change

_Jennifer emails notes and copies for tax preparation. The CPA emails signature files to Jennifer and final documents to the tax authorities. Why did the CPA send a reminder of how to store paper backups?

The reminder is in errorleft over from years gone by.

Hard-copy can be a safer option if electronic systems crash.

The CPA is getting ready to retire so will no longer provide this service.

_The Communications team has been diligent ensuring privacy as it collected customer email ids for new product related products. Customers worry about long email chains listed showing their id on purpose or by accident. What tool is helpful?

A listserv

Hiring a consultant

Interns to proofread each address