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Bernie has an accounting firm and is seeking a new accounting software program to assist his small retail clients who don't have time to research

Bernie has an accounting firm and is seeking a new accounting software program to assist his small retail clients who don't have time to research and evaluate various accounting software programs on their own. He is good with technology, and all of the local retailers trust that he will pick the best solution for their needs.
What type of influence is Bernie having on this business buying situation?
Conditional factors
Individual factors
Internal factors
External factors

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