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between American Express and Pinnacle Financial Partners Pinnacle financial Partners https://www.greatplacetowork.com/certified-company/1204605 American Express https://www.greatplacetowork.com/certified-company/1000311 Summarize each retailer's customer relationship management efforts and their approaches to

between "American Express" and "Pinnacle Financial Partners"

"Pinnacle financial Partners" https://www.greatplacetowork.com/certified-company/1204605

"American Express" https://www.greatplacetowork.com/certified-company/1000311

  1. Summarize each retailer's customer relationship management efforts and their approaches to building customer loyalty.
  2. Describe how these retailers have implemented omni retailing.
  3. How do these retailers create and maintain employee engagement?

intro, body, conclusion

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