Billy is a passenger on a flight from London to Sydney. Veronica is a hostess on the flight and is serving coffee when she trips on a shoe that has been left in the aisle by a passenger Jack. She falls forward and spills the hot coffee on Billy who is badly scalded on the side of his face.

 a)     Does Billy have an action against Veronica the hostess and who would he sue?

b)     Are there any other parties that can be joined to the proceedings?

c)      What allegations of negligence can be made against Veronica?

d)     Are there any cases that assist your argument?

e)     Explain the role of Veronica's employer in any legal action?

Explain it in an essay form with references.