Billy Quan buys a toaster from K mart and has it for about two months when one morning after he leaves for work the toaster catches alight through an electrical fault and burns down Billy Quan's Kitchen.

Billy seeks your advice

a)What sections of the Australian Consumer Law would Billy use to recover compensation for the damages to his kitchen?

b)Are there any cases that assist your argument?

c)What evidentiary difficulties might Billy have?

d)Why might it be easier to use the ACL instead of an action in negligence?