BMGT 364 Project 4 (Week 7) - Controlling

Project 4 is due on Tuesday of Week 7 at 11:59 p.m. eastern time.

Scenario

The following chart displays the results of the first year's production of the, Lacks Tracks Cycles, an electric-powered chopper-style motorcycleproducedby Lacks Tracks Cycles to compete with Harley-Davidson's Electra Glide. The metrics table below was created from data supplied by Lacks Tracks Cycles five (5) plants. The purpose of the table is to providedata for management to decide what controls and actions are needed to increase production efficiency.

You recently joined the Lacks Tracks Cycles' headquarters staff as a quality assurance associate. Your manager has requested you to analyze the first year's motorcycle production results. This informationwill be used bymanagement to evaluate and improve overall productionefficiency.

Lacks Tracks Cycles is known for producing high-quality products at reasonable prices. They plan to compete against Harley's top-end model by developingsuperior production efficiencythat will allow them to price significantlybelow Harley Davidson's Electra Glide model.

The chart below lists the desiredproductionstandards and the actual production metrics for each stage of the electric motorcycle's manufacturing process that must be completed to determine the overallproductionefficiency at each of Lacks Tracks Cycles'five (5) production facilities.

A comparison of the production standard to the actual production outcomes using all the relevantmetricsallows management to determine which of its facilities is the most efficientproducerof the electric motorcycle. This knowledge will help Lacks Tracks Cycles' management team to determine what controls need to be put into place at their various production plants to match the productionefficiencyof their most efficientplant. More efficiencymeans higher productionat lower per unit (cycle) costs.

Metrics	Standard	Maryland	Delaware	NewJersey	Texas	Alaska
Total Cost to Manufacture (per unit)	13,500	15,250	14,100	12,750	16,000	14,250
Manufacturing Cycle Time (time to complete single vehicle - in hours)	15	18	16	12	12	14
Yield (percentage of cars produced to specifications first time without rework)	98%	99%	97%	96.50%	97.50%	95.15%
Defective Rate/Recall Rate	2%	1%	3%	3.50%	2.50%	4.85%
Scrap Rate	2%	3%	4%	2.50%	2%	1.90%
Average Production Downtime	0.50%	1%	1.50%	0.75%	0.50%	0.75%
Training Time (hours per month)	8	6	3	5	7	4
Shipping Problems/Damage (per 10,000 units)	1	2	4	2	1	3
Safety Incident per Employee	1.50%	2.25%	0.75%	3%	2%	1.90%
Number of units manufactured per year	45,000	43,000	27,000	42,500	48,000	45,500
Utilization Rate (Capacity rate facility is utilizing during available production time)	81.82%	78.18%	49.09%	77.27%	87.27%	82.73%

Introduction

please Writean Introduction paragraph.The introduction paragraph is the first paragraph of the paper and will describe to the reader the intent of the paper, explaining the main points covered in the paper. This intent should be understood before reading the remainder of the paper so the reader knows exactly what is being covered in the paper. The introduction is often written after the paper is completed. (Use in-text citations, as needed, and include the references in the Reference section.)

Controls

Control Defined

please Explain what control means in a business setting. (Use in-text citations as required.)

Importance of Lacks Tracks Production Metrics

please Explain why Lacks Tracks must be concerned with the actual production metrics at its plants. (Use in-text citations as required.)

Standard Specifications

Metrics Table Plant Performance Comparisons

please Compare the metrics table standards to the actual performance outcomes at each of the five (5) plants and explain your findings for each metric at each plant. (Use in-text citations, as appropriate.)

Four Most Significant Deviations

please Identify the four (4) most important and common deviations from the standards among the plants and explain why this data is important to Lacks Tracks management. (Use in-text citations, as appropriate.)

Two Recommended Controls

please Using course materials, identify and explain two (2) types of controls that could be used by Lacks Tracks management to attempt to correct the deviations from standards at its plants. (Use in-text citations, as appropriate.)

Total Quality Management

please Explain why implementing a Total Quality Management (TQM) program could improve operational efficiency at Lacks Tracks. (Use in-text citations, as appropriate.)

Conclusion

please Create concluding paragraph. The conclusion paragraph highlights the major findings covered in the paper. (Use in-text citations, as appropriate.)

References

Review the Paper

please Read the paper to ensure all required elements are present.

The following are specific requirements that you will follow. Use the checklist to mark off that you have followed each specific requirement.

Hide Rubrics

Rubric Name: Project #4 Controlling

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Criteria	Excellent	Proficient	Sufficient	Needs Improvement	Did Not Achieve	Criterion Score
Explain what control means in a business setting.	14 points Uses the course materials to thoroughly and correctly explain what control means in a business setting and why it is needed.	12.6 points Uses the course materials to explain what control means in a business setting and why it is needed, but needs some development.	11.2 points Uses the course materials to explain what control means in a business setting and why it is needed, but needs significant development.	8.4 points Attempts to explain what control means in a business setting and why it is needed using little to no course materials or uses external source material; OR incorrect explains; needs major development.	0 points Student did not achieve the minimum level	Score of Explain what control means in a business setting., / 14
Explain why Lacks Tracks Cycles needs to be concerned with the production metrics at its plants for the electric motorcycle.	22 points Uses the course materials to thoroughly and correctlyexplain why Lacks Tracks Cycles needs to be concerned with the production metrics at its plants for the electric motorcycle.	19.8 points Uses the course materials to explain why Lacks Tracks Cycles needs to be concerned with the production metrics for the electric motorcycle, but needs some development.	17.6 points Uses the course materials to explain why Lacks Tracks Cycles needs to be concerned with the production metrics for the electric motorcycle, but needs significant development.	15.4 points Attempts to explain why Lacks Tracks Cycles needs to be concerned with the production metrics for the electric motorcycle using little to no course materials to support the reasoning; may use external source material; incorrect response; needs major development.	0 points Student did not achieve the minimum level	Score of Explain why Lacks Tracks Cycles needs to be concerned with the production metrics at its plants for the electric motorcycle., / 22
Compare the metrics table standards to the performance outcomes at each plant and explain the findings for each plant.	22 points Thoroughly and correctly makes a comparison of the metrics to actual performance for each of the plants and explains the findings very thoroughly, fully and accurately for each plant.	19.8 points Correctlycompare the metrics to actual performance for each of the plants and explains the findings at each plant, but some development is needed.	17.6 points Compare the metrics to actual performance for each of the plants and explains the findings at some plants or significant development needed.	15.4 points Compares to a limited extent the metrics to actual performance for some of the plants or may not explain the results adequately from each branch; Discussion may be incorrect; needs significant major development.	0 points Student did not achieve the minimum level	Score of Compare the metrics table standards to the performance outcomes at each plant and explain the findings for each plant., / 22
Identifies the four (4) most important and common deviations from the standards among the plants and explains why this data is significant for Lacks Tracks management.	20 points Thoroughly and correctly identifies the four (4) most important and common deviations from the standards among the plants and explains why this data is significant for Lacks Tracks management. Reasoning is supported by excellent analysis and as appropriate course materials.	18 points Correctly identifies the four (4) most important and common deviations from the standards among the plants, but explanation as to why this data is important to management needs some development; OR identifies at least three (3) important and common deviations, but explains why this is significant for Lacks Tracks management in a manner demonstrating good reasoning and as appropriate course materials.	16 points Correctly identifies less than three (3) common deviations from the standards among the plants, but explanation as to why this data is important to management needs significant development; OR identifies at least three (2) of the common deviations, but explains why this is significant in a manner that needs development.	14 points Attempts to identify less than two (2) of the deviations from the standards and common to the plants using some metrics and standards, but a very limited rationale is stated for the selection of the deviations or the argument as to why the data is important to management needs significant development.	0 points Student did not achieve the minimum level	Score of Identifies the four (4) most important and common deviations from the standards among the plants and explains why this data is significant for Lacks Tracks management., / 20
Using course materials, identify and explain two (2) types of controls that could be used by Lacks Tracks management to attempt to correct the deviations from production standards at the plants.	6 points Using course materials, thoroughly and correctly identifies and explains two (2) types of controls that could be used by Lacks Tracks management to attempt to correct the deviations from production standards at the plants. Reasoning is excellent and needs no further development.	4.8 points Using course materials, correctly identifies and explains two (2) types of controls that could be used by Lacks Tracks management to attempt to correct the deviations from production standards at the plants, but needs some development.	4.2 points Using course materials, identifies and explains two (2) types of controls that could be used by Lacks Tracks management to attempt to correct the deviations from production standards, but identification of the controls is not supported by course materials or explanations need some development.	3.6 points Attempts to identify and explain controls that could be used by Lacks Tracks management to attempt to correct the deviations from production standards at the plants, but fails to develop two (2) controls fully or does not use course materials or explanations need very significant development.	0 points Student did not achieve the minimum level	Score of Using course materials, identify and explain two (2) types of controls that could be used by Lacks Tracks management to attempt to correct the deviations from production standards at the plants., / 6
Explain why the implementation of a Total Quality Management program could improve operational efficiency at Lacks Tracks.	12 points Thoroughly and correctly explains why the implementation of a Total Quality Management program could improve operational efficiency at Lacks Tracks. Use of course materials supports excellent reasoning.	9.6 points Correctly explains why the implementation of a Total Quality Management program could improve operational efficiency at Lacks Tracks. Use of course materials to support the reasoning; some development needed.	8.4 points Explains why the implementation of a Total Quality Management program could improve operational efficiency at Lacks Tracks. Some use of course materials to support the reasoning; significant development needed.	7.2 points Attempts to explain why the implementation of a Total Quality Management program could improve operational efficiency at Lacks Tracks. Uses minimal or no course material; needs significant major development.	0 points Student did not achieve the minimum level	Score of Explain why the implementation of a Total Quality Management program could improve operational efficiency at Lacks Tracks., / 12
Writing Mechanics, Clarity and Format	24 points Includes clear and concise language that uses appropriate style, has a rich vocabulary, and is free of grammatical and spelling errors. Excellent format and organization. Includes in text citations and reference cited page.	21.6 points Includes clear and concise language, but the style and vocabulary are inconsistent or imprecise at times. The writing has some minor errors. Good format and organization overall. Includes in text citations and reference cited page, but contains some minor errors noted.	19.2 points Includes some clear and concise language, but the style and vocabulary are very inconsistent or imprecise at times. The writing has many minor or major errors. The format and/or organization is lacking in some sections. A citations and referencepage was included, but were not complete.	16.8 points Includes language that lacks clarity and/or is not concise. There is no evidence of proofreading or an attempt at applying conventional writing mechanics, style, or vocabulary. Little to no attempt at organization. There are a few citations and/or the referencepage is not complete.	0 points Student did not achieve the minimum level

References:

https://courses.lumenlearning.com/wmopen-principlesofmanagement/chapter/why-it-matters-control/

https://courses.lumenlearning.com/wmopen-principlesofmanagement/chapter/control-in-the-business-setting/

https://courses.lumenlearning.com/wmopen-principlesofmanagement/chapter/the-control-process/

https://courses.lumenlearning.com/wmopen-principlesofmanagement/chapter/levels-and-types-of-control/

https://courses.lumenlearning.com/wmopen-principlesofmanagement/chapter/levels-and-types-of-control/

https://courses.lumenlearning.com/wmopen-principlesofmanagement/chapter/the-balanced-scorecard/

https://courses.lumenlearning.com/wmopen-principlesofmanagement/chapter/reading-financial-and-nonfinancial-controls/

https://courses.lumenlearning.com/wmopen-principlesofmanagement/chapter/putting-it-together-control/

https://asq.org/quality-resources/total-quality-management

include references in your answer and cite them using APAformat. Thank you. please make references list in APAformat in the last part