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Bogor city government is currently evaluating the level of community satisfaction with the services of agencies under the bogor city government. For this reason, a
Bogor city government is currently evaluating the level of community satisfaction with the services of agencies under the bogor city government. For this reason, a survey was conducted to the people who received services from various agencies in the bogor city government environment. The results of the respondent's satisfaction and profession level are presented in the following table:
profesi | level of satisfaction | total | |
satisfied | unsatisfied | ||
f | 42 | 16 | 58 |
g | 101 | 32 | 133 |
h | 31 | 24 | 55 |
i | 49 | 5 | 54 |
Total | 223 | 78 | 301 |
a. What test is appropriate in this case: association or homogeneity? explain! b. if using the test selected in question (a), what can be inferred from the test?
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