^{BONKERS CHOCOLATE FACTORY}

^{1)Comment on the new conching technology with respect to different characteristics/dimensions of process technology}

^{2) List and discuss market requirements for Bonkers Chocolate Factory}

3) The company is interested in selecting the option of going with Engineering Vice President's proposal to implement the new conching technology. This is line with "building advantage through operations-related investment." List 2 advantagesand 2 concerns/issuesof selecting the option to implement the new technology