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Bonus b Assume you send your salespeople to a customer service training workshop Has the training made a difference in the number of complaints (at

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Bonus b Assume you send your salespeople to a "customer service" training workshop Has the training made a difference in the number of complaints (at the 0.01 level)? You collect the following data as shown in Number of Complaints: (2) - (1) Salesperson Before (1) After (2) Difference, D C.B. T.F. M.H. TONDO NATOYN R.K. M.O O o search

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