Question
Brick and mortar retailer JCPenney was well known for its weekly sales, in which certain clothes, shoes, jewelry, and home goods would be heavily advertised
Brick and mortar retailer JCPenney was well known for its weekly sales, in which certain clothes, shoes, jewelry, and home goods would be heavily advertised at discount prices. In 2012, struggling to compete against Internet retailers, then JCPenney CEO Ron Johnson announced that there would be no more weekly salesinstead, all prices would be permanently reduced and JCPenney would trumpet their "everyday low prices."
JCPenney's experiment was a colossal failure; its sales plummeted. Within a year, Johnson was fired, and JCPenney was once again marking up prices on its products, so the store could immediately mark them down for the appearance of a discount
Explain the behavioral anomaly that JCPenney exploits when it does this.
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started