Brokers must be able to prioritise and manage their work activities and hold themselves and their team members accountable. Assume you are now an established mortgage broker with two staff. 

Their roles are your choice. Refer to information found in the BSBPEF501 unit and answer the following questions: 

 

A. As a broker in a management role, how might you support others to develop their work goals, plans and activities? You may wish to focus on communication, feedback, training, CPD activities, etc. 

B. List six ways or KPIs in which competency and performance may be measured 

C. List five activities you could undertake to contribute to the professional development of yourself and your two staff. 

D. List two tools you can use to track your and your staff's progress to meet your annual CPD requirements. 

E. Give two examples of ways to manage team health and wellbeing in the workplace.