BSBLDR502 LEAD AND MANAGE EFFECTIVE WORKPLCE RELATIONSHIPS

1.detail your responses, including your reasoning:

a.Steps to take to resolve the issues raised

b.Involvement of stakeholders in the meeting

c.How you would gain the trust and confidence of your colleagues

d.Resolution actions

e.Implementation and monitoring of actions and improvements

2.Explain how systems, policies and procedures can support the development of effective work relationships focusing on interpersonal styles, communications, consultation, cultural and social sensitivity, networking and conflict resolution

3.Outline legislation relevant to managing effective workplace relationships.