BSG is a South African consulting and technology company that strives to make an impact towards positive change. They were contracted to deal with the stakeholder management of a leading global banking group. The group is required to comply with various regulations and governance requirements. To ensure this, the group publistied a policy on sanctions and prohibitions of business activities. BSG was then contracted to achieve compliance with the policy within the barking group's emerging market operations. During the process. BSG noted that the fow of information between the stakeholder groups was unclear and that inconsistent information was being disseminated, which tesulted in tonfusion and misunderstandings. BSG identifed stakeholder manogement as a key factor to address the chalenge, and, based on a stakeholder anslysis, compiled a plan to ensute that communication from the South. African feam to stakehoiders is delivered regularly. accurately and consistently. Meetings were held with key stakehoiders, and face to-face interactions with stakeholders were identfied as pwoiat relationship bulding activilies, allowing the feamt to establish relationships with the people who are ultmatey imoscied by the changes introduced. The intamste krowedge these stakeholders had of the business its constraints and chal lenges and the eperating envitonthent was erveial not only in designing an effective solution, but also in obtaining commilment and buy in to the change from the business users. Effective in transiating the high-ievel requirements into offective blesiness istintes. expectations, taking into accouft communction requirethents and censtraints, the programme iesm was able if Source: Business Communication Second Edtion 2020 Content Editor: Middieton 2020 QUESTION 1 (25 Marks) misudergandinge