Question
BTN 2-1 Assume that you are a cashier and your manager requires that you immediately enter each sale when it occurs. Recently, lunch hour traffic
BTN 2-1 Assume that you are a cashier and your manager requires that you immediately enter each sale when it occurs. Recently, lunch hour traffic has increased and the assistant manager asks you to avoid delays by taking customers' cash and making changes without entering sales. The assistant manager says she will add up cash and enter sales after lunch. She says that, in this way, customers will be happy and the register recorded will always match the cash amount when the manager arrives at three o'clock.
The advantages to the process proposed by the assistant manager include improved customer service, fewer delays, and less work for you. The disadvantage is that the assistant manager could steal cash by simply recording less sales than the cash received and the pocketing the excess cash. You decide to reject her suggestion without the manager's approval and to confront her on the ethics of her suggestion.
Please go to page 78 or whatever page of your textbook for BTN 2-1 and answer the following questions after reading:
1. Explain the issue facing you in simple layman's terms.
2. What is the ethical issue, if any.
3. Who are the stakeholders or parties affected?
4. What IMA codes are being violated, if any.
5. What do you propose to do to resolve this issue.
I would like the answer for the number 3, 4 and 5
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