BUAD 301: Case 2 Forensic Services at CAMH

Case Scenario:

CAMH is a hospital that provides psychological services to patients that have interacted with the Canadian justice system. Patients at CAMH are sent there with the goal of rehabilitating and reentering society.

Based on CAMH's research, many Canadians hold a negative view of people with mental illnesses. Furthermore, it is unclear for many Canadians whether it is possible to rehabilitate from a mental illness once a person has committed a crime.

Unfortunately for CAMH, there was a series of incidents in 2019 in which three patients departed from their rehabilitation while out in the community on a pass. These separate incidents upset community members, politicians, and the media. Due to this, it became clear that CAMH had some work to do in educating the stakeholders about their purpose.

Prompt: a case analysis recommending how CAMH ought to address the crisis BOTH externally with the public AND internally within their own organization.