Building Management Skills Diagnosing Ineffective Communication [LO 13-1, 13-2, 13-3, 13-5] Think about the last time you experienced very ineffective communication with another person-someone you work with, a classmate, a friend, a member of your family. Describe the incident. Then answer the following questions: 1. Why was your communication particularly problematic and 4. How could you have handled ineffective in this incident? why ? this situation differently so 2. What stages of the 3. Describe any filtering or communication would have communication process were information distortion that been effective? occurred