Business concept (Establish Company)

• Establishing a professional maintenance service company targeting households and administrative office that provide a reliable, professional and guaranteed services
• Business scope, electricity, plumbing, AC and more service related to the customer segment.
• Technicians and first line manager. Free lancers (certified) will subscribe into the program (uber concept). First line manager a qualified technician with approved management skills.
• Business strengths, effective KPIs and customer experience.
• Toll free number, application and a web page for communication.
• Training and certification center for confirming skills and proficiency, excellency.
• Covering more services by the 2^nd year base on customer surveys and requirements (barber, farming, baby sitters.)
• Building customer and technicians networks, target active customer accounts by the first year 5000 accounts. 50 technicians per profession.
• Services fees based on number of hours per visit 100 Riyal/ Hour (70 for technicians and 30 for company).

Customer Loyalty program based on annual subscription (platinum, golden, silver). This will be built by the end of 1^st year according to real statistics of the services regarding technicians

Business plan content

• 3 years plan breakdown
• Financial analysis (P&L, Balance Sheet and Cash flow)

• Initial budget and funding