Business: Fast Food Restaurant

1.) Design a benefits program for your company. What will be the benefits? How will this help employees foster behaviors that are identified below?

-Interact with customers with a positive attitude -Show empathy to resolve their problems. They should -Remain calm and diplomatic under pressure to deal with complex or stressed customers

2.)What are some possible unintended consequences of this program? Why?

3.) What are your plans to mitigate the unintended consequences identified in Q2? How can the plans mitigate the unintended consequences?