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Business process management refers to a. Monitoring and controlling the execution of processesO b. Planning and Modeling processesO c. Implementation and optimization of processes d.
Business process management refers to a. Monitoring and controlling the execution of processesO b. Planning and Modeling processesO c. Implementation and optimization of processes d. All of the above
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Foundations of Lodging Management
Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller.
2nd edition
132560895, 978-0132560894
