Business Re Engineering Assignment 1 Establish Context, Scope and Goals Assumptions Your organization has, (or you), have identified a business, (or home), problem to solve Your first task is to gather information about this problem and the context in which it occurs Section 1 Define the problem in measurable terms write down the problem in a sentence or two so that it is clear what the problem is Write down what the sponsor and the client expect to be the quantifiable result after the proposed changes are implemented in the organization What exactly is the problem How long is it taking to produce the result they need Is there missing information A defect in the product, or, service produced Section 2 Identify the process context of the problem create a diagram that shows the targeted business process area Pinpoint the business sub process where the bad result of the problem is being detected, not where you think the source of the problem is Use the process area, (process context), diagram provided as a guide What is the process area What are the key business processes to take a look at, both the process containing the problem and those related to it What sub process is the problem in, and what are the related subprocesses What is the trigger What is the result Who is the customer of these business processes Section 3 Identify the process enablers give a diagram that shows at least one process enabler for each of the six enabler types Describe how each is involved in the problem process Which process enablers are connected to the process that is causing the problem What organization goal are the enablers supporting Section 4 Identify Stakeholder Results a list of some of the critical stakeholders involved with the process, the type of each stakeholder, (customer, producer, owner), and the entity related result that each expects from the process Have at least one type of each stakeholder see example for template Section 5 Identify Individual Actors a list of individual actors involved with the process and their specific responsibilities in the process Use the example as a template

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Business Re-Engineering Assignment #1 Establish Context, Scope and Goals Assumptions: Your organization has, (or you), have identified a business, (or home), problem to solve Your

Business Re-Engineering

Assignment #1 Establish Context, Scope and Goals

Assumptions:

Your organization has, (or you), have identified a business, (or home), problem to solve
Your first task is to gather information about this problem and the context in which it occurs

Section 1 Define the problem in measurable terms write down the problem in a sentence or two so that it is clear what the problem is. Write down what the sponsor and the client expect to be the quantifiable result after the proposed changes are implemented in the organization.

What exactly is the problem?
How long is it taking to produce the result they need?
Is there missing information?
A defect in the product, or, service produced?

Section 2 Identify the process context of the problem create a diagram that shows the targeted business process area. Pinpoint the business sub-process where the bad result of the problem is being detected, not where you think the source of the problem is. Use the process area, (process context), diagram provided as a guide.

What is the process area?
What are the key business processes to take a look at, both the process containing the problem and those related to it?
What sub-process is the problem in, and what are the related subprocesses?
What is the trigger?
What is the result
Who is the customer of these business processes?

Section 3 Identify the process enablers give a diagram that shows at least one process enabler for each of the six enabler types. Describe how each is involved in the problem process.

Which process enablers are connected to the process that is causing the problem
What organization goal are the enablers supporting?

Section 4 Identify Stakeholder Results a list of some of the critical stakeholders involved with the process, the type of each stakeholder, (customer, producer, owner), and the entity-related result that each expects from the process.

Have at least one type of each stakeholder see example for template

Section 5 Identify Individual Actors a list of individual actors involved with the process and their specific responsibilities in the process. Use the example as a template