Question
Businesses all say that they are market driven. Yet, every year customer satisfaction with what they buy goes down. The explanation of this is: Group
Businesses all say that they are market driven. Yet, every year customer satisfaction with what they buy goes down. The explanation of this is:
Group of answer choices
Bad research
Firms often do not know what it means to be market driven
Prices are too high
Firms lose focus
All of the above
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Services Marketing Concepts, Strategies, & Cases
Authors: Douglas Hoffman, john Bateson
4th edition
1439039399, 978-1439039397
